07770 465070 info@icefirstaid.co.uk

During these extraordinary and unsettled times, I would firstly like to extend best wishes and good health to all.

We are still open for business whilst following government guidelines and protocols as they progress.

Although face to face training in large groups is not possible at this time, enquiries for future training are being taken and any course that has been cancelled due to Covid 19 will be honoured going forward.

If individual 1 to 1 training takes place, all attention will be paid to non contact, hygienic and social distancing as per government guidelines.

Please do contact Steph on 07770 465070 if you have any questions or wish to provisional book courses for the future.

With many thanks

Welcome to ICE First Aid Training

ICE First Aid Training Ltd offer high quality training for all your individual or company first aid needs. We provide first aid training throughout Surrey and West London including Richmond, Kingston, Sunbury, Guildford and surrounding areas.  

Our qualified first aid instructor is a registered nurse with many years Accident and Emergency experience and practice of working in a non hospital environment as well.

Company or individual
We offer a range of courses suitable for companies of all sizes, as well as for individuals and families.

Scheduled or bespoke
You can either participate in one of our scheduled courses or a bespoke course can be run at your premises or place of work (minimum 4 people, maximum 12 people).

Regulated qualification or ProTrainings qualification
As a ProTrainings registered instructor, we can offer fully accredited TQUK Level 3 Award in First Aid at Work (RQF), Level 3 Emergency First Aid at Work (RQF), AED  training and Level 3 Paediatric courses as well as ProTrainings own, similarly recognised qualifications. We also offer other courses including Protrainings Sports First Aid, Family First Aid and Basic Life Support courses.

Practical and theoretical
All the courses are a combination of theoretical knowledge and practical sessions, designed to develop skills, aptitude and increase personal confidence in the individual, so that if they are faced with an emergency situation they feel confident to deal with it.

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5 Stars - Based on 44 User Reviews
  • Steph is a great tutor and brings knowledge from years in the medical profession. The course was well run and informative but with a relaxed atmosphere where we all shared experiences and asked questions. Lunch was provided and home baked by Steph herself!!!

    Smithy Personal Training Avatar
    Smithy Personal Training
    24/06/2021

    Absolutely loved my time with Steph. Such a knowledgeable instructor who made learning clear and fun. Excellent facilities and a wonderful atmosphere. Would highly recommend this!

    Tammy Brown Avatar
    Tammy Brown
    24/05/2021

    Absolutely fantastic training from an A&E veteran. I learnt more that I expected, had all my questions answered, and even a nice lunch provided! 10/10

    Bobby KIrke Avatar
    Bobby KIrke
    24/05/2021
  • Learnt so much about First Aid and Steph is an excellent instructor, communicating and explaining things well. Her experience in Nursing is also invaluable.

    Nirpal Virdee Avatar
    Nirpal Virdee
    24/03/2021

    Steph struck the perfect balance between having a sense of humour making everyone feel comfortable and concentrating on the salient points lending to effective first aid training 🙂

    Thomas Walsh Avatar
    Thomas Walsh
    24/02/2021

    Did a course through work with Stephanie. Her extra insight from her years in A&E made it really interesting, and helped us understand the reasons behind everything. I gained a lot of confidence, and enjoyed her anecdotes and her inclusive, warm delivery.

    Sue Wallman Avatar
    Sue Wallman
    24/02/2021
  • I learnt a huge amount about first aid and how to help people in potential future medical incidents. This course will be really useful for my job and general life experience. There was food and drink provided throughout the day. Great value for money!

    Molly Bradbrook Avatar
    Molly Bradbrook
    24/12/2020

    Steph was so welcoming, couldn’t feel more comfortable in her presence even with COVID regulations in place. The way she taught the course was insightful and her own experiences made everything easy to understand, never a boring moment. I wouldn’t even think about going anywhere else for future training and would recommend her without question to anyone looking for first aid training.

    Florence Green Avatar
    Florence Green
    24/12/2020

    Steph combined a friendly, relaxed atmosphere with an extremely professional course. She is highly knowledgeable and added a great deal to the 'standard' training. I would highly recommend and will definitely be doing her refresher courses.

    Samantha Fields Avatar
    Samantha Fields
    24/11/2020
  • The course with Steph was excellent, from the moment I made contact, the day itself and the follow up. As an A&E qualified nurse, Steph brings her own life experiences to the day, and with such a nice small group the training was discussion based and interactive, creating an excellent learning environment. The whole day is excellent value for money, with a lovely lunch spread included.

    carly dollman Avatar
    carly dollman
    24/11/2020

    The best first aid course I've attended and would highly recommend! Steph, having been a nurse with decades of experience, brought so much passion. I learnt a great deal more than previous courses due to the personal approach. Home style lunch, with proper tea, coffee and cookies were a bonus! Thanks again Steph!

    Polini Langi Avatar
    Polini Langi
    24/11/2020

    Steph's course was concise, delivered in a professional manner and littered with anecdotes and her experiences as an A&E nurse and On Set film nurse. I wouldn't go anywhere else for my First Aid Training than to someone who has worked on the front lines. Top tutor and course, thanks Steph. Dan

    Daniel Gibling Avatar
    Daniel Gibling
    24/11/2020
  • Excellent training in home of trainer a warm welcome and extremely enligtening even though i have done many first aid courses before this was by far the best!

    Motivair Compressors Avatar
    Motivair Compressors
    24/11/2020

    My work requires me to renew CPR every year. I have just finished my 3rd training with Stephanie and she is the only person I would consider going to. Not only is she incredibly knowledgeable with her medical background, but also a lovely, warm, caring person who makes the whole experience enjoyable and confidence-boosting. Highly recommended. Thanks Steph!

    Vicky Arundel Avatar
    Vicky Arundel
    24/11/2020

    I highly recommend Stephanie Brenner, I feel confident with the first aid she taught me, the course was extremely engaging & her calm & friendly manner made it very enjoyable. She also makes a really good cup of tea 😊

    amelia mullooly Avatar
    amelia mullooly
    24/11/2020
  • I did a First Aid at Work course today with Steph at ICE First Aid and feel compelled to review! It was a really informative day as well as being relaxed, friendly and fun, what better way to learn. Excellent course structure, a mix of practical and theory. Kept my attention throughout and came away feeling much more confident. Would definitely recommend.

    Hels T Avatar
    Hels T
    24/11/2020

    Great first aid course from an experienced instructor, highly recommend.Instructor had years of experience actually using the various methods of first aid in a hospital

    Allied Hygiene Avatar
    Allied Hygiene
    24/11/2020

    We thought we would do a first aid course for our company and chose ICE First Aid Training - 'So glad we did'.. Really interesting and feel we are all feel able to cope with emergency situations that may arise in life. Steph was a great trainer and made it easy and not at all scary. everyone should do this...

    Giles Christopher Avatar
    Giles Christopher
    24/11/2020
  • Stephanie is so warm and welcoming. She made it a very safe place to learn with no judgements at silly questions and thanks to her background as a nurse she was able to give very clear and concise answers. What I thought would be a very daunting experience soon became surprisingly fun and interesting. Would definitely recommend her to anyone wishing to pursue this course.

    Lara Collinge Avatar
    Lara Collinge
    24/11/2019

    I recently completed a first aid course with Steph and was thoroughly impressed. Steph is an incredible teacher who went well beyond the essentials of first aid, managing to keep the entire day both interesting and relevant to my profession. I would recommend this course without hesitation, and I am looking forward to needing to renew my certificate!

    Ali Avatar
    Ali
    24/11/2019

    Amazing course, Steph is brilliant!

    Alex Tawney Avatar
    Alex Tawney
    24/11/2019
  • Really enjoyed my day training with Steph who is lovely and makes you feel inspired to have confidence in your ability.Would really recommend Steph for all first aid training.

    Amelia Avatar
    Amelia
    24/11/2019

    Great course and Steph was lovely. Would 100% recommend.

    Miles Dickinson Avatar
    Miles Dickinson
    24/11/2019

    Stephanie was fantastic - I can't recommend her enough.

    kristie holloway Avatar
    kristie holloway
    24/11/2019
  • This was my first civilian first aid course after leaving the Police Force and I can not recommend Steph enough. She was all you want and need from an instructor and being an ex nurse actually has experience in what she is talking about! I will never go anywhere else.

    NuLiFit Avatar
    NuLiFit
    24/11/2019

    Fantastic course.Stephanie is an absolute star.Extremely knowledgeable and helpful.Kind, honest and makes learning fun.It's been an absolute pleasure and I would highly recommend anyone looking to take a first aid course to make this the only place to go.I will certainly be looking to sign up for some more courses.I cannot recommend highly enough.A massive thankyou Stephanie from myself and Jay on a fun and informative course.Hopefully see you again soon!

    Truman Show Avatar
    Truman Show
    24/11/2019

    Excellent course - highly recommended

    Sean Moran Avatar
    Sean Moran
    24/11/2019
  • Myself and a fellow work colleague had First Aid training with Stephanie Brenner on Saturday 17th August. Training was first class, very knowledgeable and made you feel at ease. I highly recommend using ICE first training and Stephanie to learn First Aid. Thank you for your support and help Stephanie. Best wishes, Stephen O’Connell.

    Stephen O'Connell Avatar
    Stephen O'Connell
    24/11/2019

    Steph was absolutely fab!!!! The course was made fun and enjoyable, I came away feeling very confident about first aid as well as learning so much more. If you’re looking to do first aid this is the place to go, she really is an amazing lady 🙂 thank you again Steph!!!

    Nicola Elson Avatar
    Nicola Elson
    24/11/2019

    Stef is a very knowlageable and friendly teacher. The content of her class was very useful. I thoroughly recommend her to all!

    Marie-Christine Hallé Avatar
    Marie-Christine Hallé
    24/11/2019

Your responsibility as an employer

As of the October 1st 2013 the HSE ceased to directly approve the provision of First Aid Training for the Workplace.

This places the responsibility for selecting a first aid training provider on the employer.

The geographical areas we cover

As well as Kingston and Richmond we provide first aid training in Sunbury, Staines, Twickenham, Teddington, Weybridge, Chertsey, Guildford, Surbiton, Esher, Feltham, Woking and throughout the West London and Surrey areas.