07770 465070 info@icefirstaid.co.uk

During these extraordinary and unsettled times, I would firstly like to extend best wishes and good health to all.

We are still open for business whilst following government guidelines and protocols as they progress.

Although face to face training in large groups is not possible at this time, enquiries for future training are being taken and any course that has been cancelled due to Covid 19 will be honoured going forward.

If individual 1 to 1 training takes place, all attention will be paid to non contact, hygienic and social distancing as per government guidelines.

Please do contact Steph on 07770 465070 if you have any questions or wish to provisional book courses for the future.

With many thanks

Welcome to ICE First Aid Training

ICE First Aid Training Ltd offer high quality training for all your individual or company first aid needs. We provide first aid training throughout Surrey and West London including Richmond, Kingston, Sunbury, Guildford and surrounding areas.  

Our qualified first aid instructor is a registered nurse with many years Accident and Emergency experience and practice of working in a non hospital environment as well.

Company or individual
We offer a range of courses suitable for companies of all sizes, as well as for individuals and families.

Scheduled or bespoke
You can either participate in one of our scheduled courses or a bespoke course can be run at your premises or place of work (minimum 4 people, maximum 12 people).

Regulated qualification or ProTrainings qualification
As a ProTrainings registered instructor, we can offer fully accredited TQUK Level 3 Award in First Aid at Work (RQF), Level 3 Emergency First Aid at Work (RQF), AED  training and Level 3 Paediatric courses as well as ProTrainings own, similarly recognised qualifications. We also offer other courses including Protrainings Sports First Aid, Family First Aid and Basic Life Support courses.

Practical and theoretical
All the courses are a combination of theoretical knowledge and practical sessions, designed to develop skills, aptitude and increase personal confidence in the individual, so that if they are faced with an emergency situation they feel confident to deal with it.


This form collects and stores your details in line with our privacy policy and only for the purpose of responding to your enquiry.

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5 Stars - Based on 28 User Reviews
  • Great first aid course from an experienced instructor, highly recommend.Instructor had years of experience actually using the various methods of first aid in a hospital

    Allied Hygiene Avatar
    Allied Hygiene

    We thought we would do a first aid course for our company and chose ICE First Aid Training - 'So glad we did'.. Really interesting and feel we are all feel able to cope with emergency situations that may arise in life. Steph was a great trainer and made it easy and not at all scary. everyone should do this...

    Giles Christopher Avatar
    Giles Christopher

    Steph combined a friendly, relaxed atmosphere with an extremely professional course. She is highly knowledgeable and added a great deal to the 'standard' training. I would highly recommend and will definitely be doing her refresher courses.

    Samantha Fields Avatar
    Samantha Fields
  • The course with Steph was excellent, from the moment I made contact, the day itself and the follow up. As an A&E qualified nurse, Steph brings her own life experiences to the day, and with such a nice small group the training was discussion based and interactive, creating an excellent learning environment. The whole day is excellent value for money, with a lovely lunch spread included.

    carly dollman Avatar
    carly dollman

    The best first aid course I've attended and would highly recommend! Steph, having been a nurse with decades of experience, brought so much passion. I learnt a great deal more than previous courses due to the personal approach. Home style lunch, with proper tea, coffee and cookies were a bonus! Thanks again Steph!

    Polini Langi Avatar
    Polini Langi

    Steph's course was concise, delivered in a professional manner and littered with anecdotes and her experiences as an A&E nurse and On Set film nurse. I wouldn't go anywhere else for my First Aid Training than to someone who has worked on the front lines. Top tutor and course, thanks Steph. Dan

    Daniel Gibling Avatar
    Daniel Gibling
  • Excellent training in home of trainer a warm welcome and extremely enligtening even though i have done many first aid courses before this was by far the best!

    Motivair Compressors Avatar
    Motivair Compressors

    My work requires me to renew CPR every year. I have just finished my 3rd training with Stephanie and she is the only person I would consider going to. Not only is she incredibly knowledgeable with her medical background, but also a lovely, warm, caring person who makes the whole experience enjoyable and confidence-boosting. Highly recommended. Thanks Steph!

    Vicky Arundel Avatar
    Vicky Arundel

    I highly recommend Stephanie Brenner, I feel confident with the first aid she taught me, the course was extremely engaging & her calm & friendly manner made it very enjoyable. She also makes a really good cup of tea 😊

    amelia mullooly Avatar
    amelia mullooly
  • I did a First Aid at Work course today with Steph at ICE First Aid and feel compelled to review! It was a really informative day as well as being relaxed, friendly and fun, what better way to learn. Excellent course structure, a mix of practical and theory. Kept my attention throughout and came away feeling much more confident. Would definitely recommend.

    Hels T Avatar
    Hels T

    Fantastic course.Stephanie is an absolute star.Extremely knowledgeable and helpful.Kind, honest and makes learning fun.It's been an absolute pleasure and I would highly recommend anyone looking to take a first aid course to make this the only place to go.I will certainly be looking to sign up for some more courses.I cannot recommend highly enough.A massive thankyou Stephanie from myself and Jay on a fun and informative course.Hopefully see you again soon!

    Truman Show Avatar
    Truman Show

    Myself and a fellow work colleague had First Aid training with Stephanie Brenner on Saturday 17th August. Training was first class, very knowledgeable and made you feel at ease. I highly recommend using ICE first training and Stephanie to learn First Aid. Thank you for your support and help Stephanie. Best wishes, Stephen O’Connell.

    Stephen O'Connell Avatar
    Stephen O'Connell
  • I recently completed a first aid course with Steph and was thoroughly impressed. Steph is an incredible teacher who went well beyond the essentials of first aid, managing to keep the entire day both interesting and relevant to my profession. I would recommend this course without hesitation, and I am looking forward to needing to renew my certificate!

    Ali Avatar

    Stephanie is so warm and welcoming. She made it a very safe place to learn with no judgements at silly questions and thanks to her background as a nurse she was able to give very clear and concise answers. What I thought would be a very daunting experience soon became surprisingly fun and interesting. Would definitely recommend her to anyone wishing to pursue this course.

    Lara Collinge Avatar
    Lara Collinge

    Wonderful course. Can't recommend Steph highly enough

    Marcus Griffiths Avatar
    Marcus Griffiths
  • Amazing course, Steph is brilliant!

    Alex Tawney Avatar
    Alex Tawney

    Really enjoyed my day training with Steph who is lovely and makes you feel inspired to have confidence in your ability. Would really recommend Steph for all first aid training.

    Amelia Avatar

    Great course and Steph was lovely. Would 100% recommend.

    Miles Dickinson Avatar
    Miles Dickinson
  • Stephanie was fantastic - I can't recommend her enough.

    kristie holloway Avatar
    kristie holloway

    This was my first civilian first aid course after leaving the Police Force and I can not recommend Steph enough. She was all you want and need from an instructor and being an ex nurse actually has experience in what she is talking about! I will never go anywhere else.

    NuLiFit Avatar

    Excellent course - highly recommended

    Sean Moran Avatar
    Sean Moran
  • Steph was absolutely fab!!!! The course was made fun and enjoyable, I came away feeling very confident about first aid as well as learning so much more. If you’re looking to do first aid this is the place to go, she really is an amazing lady 🙂 thank you again Steph!!!

    Nicola Elson Avatar
    Nicola Elson

    Stef is a very knowlageable and friendly teacher. The content of her class was very useful. I thoroughly recommend her to all!

    Marie-Christine Hallé Avatar
    Marie-Christine Hallé

    I thoroughly recommend Steph. A lovely lady and a very knowledgeable trainer.

    Jason Skinner Avatar
    Jason Skinner
  • What s lovely lady and very professional and informative tutor . Highly recommended!

    Susan Claire Avatar
    Susan Claire

    Love the way Stephanie delivery the course, she is the best, nice place, friendly and professional, I actually came out feelings sure that I have learned something and confident that I can delivery a first Aid. I highly recommend Stephanie Brenner as the best instructor

    Lorena Masis Avatar
    Lorena Masis

    I did the Emergency First Aid at Work at the start of October and couldn’t recommend Steph enough. She has a lot of experience and was happy to ensure everyone was comfortable and confident with all of the techniques.

    Lorelei Norman Avatar
    Lorelei Norman
  • Great, as part of my refreshers course. Learned a lot from Stephanie. I highly recommend her.

    Wheelock Sports Coaching Avatar
    Wheelock Sports Coaching

    We have just completed our First Aid at Work Level 3 with Stephanie for the second time, first doing the course 3 years ago and now refreshing and training up new members of the team. We will definitely be using Stephanie again and would highly recommend her. She made the 3 days an enjoyable experience whilst being informative and knowledgeable about all parts of the course.

    Christie-Eden Benford Avatar
    Christie-Eden Benford

    Excellent and informative course. The teaching style allowed us to discuss real life situations and scenarios and how to deal with them.Highly recommended.

    Dan Edwards Avatar
    Dan Edwards

Your responsibility as an employer

As of the October 1st 2013 the HSE ceased to directly approve the provision of First Aid Training for the Workplace.

This places the responsibility for selecting a first aid training provider on the employer.

The geographical areas we cover

As well as Kingston and Richmond we provide first aid training in Sunbury, Staines, Twickenham, Teddington, Weybridge, Chertsey, Guildford, Surbiton, Esher, Feltham, Woking and throughout the West London and Surrey areas.