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Testimonials

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The three day first aid course was fantastic, Steph is an informative, patient, highly experienced and inspirational instructor, she created a relaxed learning environment with plenty of opportunity to practice and ask questions. There were plenty of breaks and the pace was perfect to allow the information to be absorbed. I learnt so much and will definitely use the knowledge in my role working in a school.
AB Avatar
AB
17/10/24
Thank you so much it’s such a wonderful experience with you. She is very kind and with how she explained I could understand her talking and everything.
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Shakila Akther
31/07/24
I cannot recommend ICE First Aid Training enough. Steph was an excellent trainer, she taught me so much more than I have learnt on previous courses because she created an environment that allowed me to ask questions. I was in a small group where we could talk open and honestly which supported our learning. Steph is incredibly hospitable and the lunch she provided was also beautiful. Thank you Steph!
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Anneka Thompson
28/06/24
I would highly recommend Steph as a First Aid course instructor and I thoroughly enjoyed the course. Her knowledge is brilliant and as a nurse she explains everything so well, and is very informative.She is so friendly and her hospitality was wonderful. Thank you Steph!!
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Alex Hull
08/06/24
Steph is such a wonderful first aid teacher, full of knowledge and experience. I learnt so much on the course and am confident with applying my new skills. Her hospitality is excellent too! Thank you Steph!
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Ellen Morse-Woolford
18/11/23
Steph is a great instructor! She is very welcoming and I felt so comfortable. The course was very well put together and very enjoyable! Steph is great fun as well as being very informative would highly recommend!
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Kinga K
27/04/23
Steph is such a good trainer, I learnt a lot more with Steph than I have with previous First Aid courses. Steph is so warm and welcoming which made the day even better! The lunch and coffee were amazing too! Thank you Steph 🙂
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Gina Moore
27/04/23
Steph ran a fantastic three day course for myself and a colleague. It was so well organised, delivered with enthusiasm and Steph was friendly and professional throughout. I wouldn’t hesitate to recommend this course to anyone who needs the first aid qualification. I now feel well equipped with the knowledge and confidence to cope with any situation that might arise in the workplace.
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Warren Roffey
28/03/23
Completed the excellent Emergency First Aid at Work course yesterday- Steph is an first class instructor- so professional, friendly and experienced. I will definitely be sending other staff members to attend the course. Highly recommended!
Sarah Cole Avatar
Sarah Cole
28/03/23
Steph is fantastic! Whether you know a lot, a little or nothing about first aid, you will learn something new. Steph's real-world experience and background shine through in her teaching, explanations and examples. Her teaching environment is relaxed and comfortable and I was kept engaged thoroughly throughout the 3 day course, which is in stark contrast to the previous course I did many years ago: lots of people, a trainer with no real world experience, in a cold office which I couldnt wait to escape! Thank you, Steph, for being so hospitable and lovely over the last 3 days, it was great. Cheers!
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Christopher Ford
18/01/23
Steph was an incredible instructor! Answered all questions and gave examples that we could relate to and managed to understand. I would recommend doing a course with Steph to anyone. Thank you for having me!
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Jake O'Leary
18/01/23
Steph is a fantastic instructor who delivered an exceptional First Aid Course for 3 of our employees. She supplied a lovely lunch, tea, coffee and snacks throughout the day which kept them very happy. Would very much recommend and will renew with her again!
Rich Power Avatar
Rich Power
18/11/22
I was so pleased with the course, as it was very well structured and informative. Steph has a wonderful way about her with a real aptitude for teaching. I will be returning to Ice first aid in three year.
Ben Sutton Avatar
Ben Sutton
14/11/22
Steff is Great tutor and great Host, she made the whole training very interested thanks Steph
Dharminder Singh Avatar
Dharminder Singh
06/11/22
Steph is a fantastic instructor who delivered an exceptional First Aid Course for 3 of our employees. She supplied a lovely lunch, tea, coffee and snacks throughout the day which kept them very happy. Would very much recommend and will renew with her again! Steph is a fantastic instructor who delivered an exceptional First Aid Course for 3 of our employees. She supplied a lovely lunch, tea, coffee and snacks throughout the day which kept them very happy. … More
Rich Power Avatar
Rich Power
22/10/22
Really great course, Steph is a great teacher and I learnt a lot of new things! Would thoroughly recommend!
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James Mathewson
11/10/22
Top notch! Steph is wonderful ❤️ honestly made us all feel so welcome and relaxed She has a knack for teaching and is so informative Just fantastic 😄
Sian Rees Avatar
Sian Rees
18/09/22
Steph was excellent, very easy to understand and the training was brilliant, we had a small group and she made us all feel really at ease. Her expert knowledge is amazing and I learnt so much. Thanks again Steph
Chad Newbould Avatar
Chad Newbould
02/03/22
Nurse Stephanie Brenner, the director of Ice First Aid Training is a total delight! Thorough, thoughtful and a great teacher, who loves what she does. I would highly recommend her training.First Aid training isn’t an easy subject - it is all about preventing death after all - but Stephanie knows how to make the day as fun as it can possibly be, whilst being informative and detail oriented.
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Mariana Conde Grant
07/12/21
Steph is a great tutor and brings knowledge from years in the medical profession. The course was well run and informative but with a relaxed atmosphere where we all shared experiences and asked questions. Lunch was provided and home baked by Steph herself!!!
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Smithy Personal Training
07/06/21
Absolutely loved my time with Steph. Such a knowledgeable instructor who made learning clear and fun. Excellent facilities and a wonderful atmosphere. Would highly recommend this!
Tammy Brown Avatar
Tammy Brown
25/05/21
Absolutely fantastic training from an A&E veteran. I learnt more that I expected, had all my questions answered, and even a nice lunch provided! 10/10
Bobby KIrke Avatar
Bobby KIrke
25/05/21
Learnt so much about First Aid and Steph is an excellent instructor, communicating and explaining things well. Her experience in Nursing is also invaluable.
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Nirpal Virdee
07/03/21
Did a course through work with Stephanie. Her extra insight from her years in A&E made it really interesting, and helped us understand the reasons behind everything. I gained a lot of confidence, and enjoyed her anecdotes and her inclusive, warm delivery.
Sue Wallman Avatar
Sue Wallman
25/02/21
Steph struck the perfect balance between having a sense of humour making everyone feel comfortable and concentrating on the salient points lending to effective first aid training 🙂
Thomas Walsh Avatar
Thomas Walsh
24/02/21
Excellent training in home of trainer a warm welcome and extremely enligtening even though i have done many first aid courses before this was by far the best!
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Motivair Compressors
24/01/21
The best first aid course I've attended and would highly recommend! Steph, having been a nurse with decades of experience, brought so much passion. I learnt a great deal more than previous courses due to the personal approach. Home style lunch, with proper tea, coffee and cookies were a bonus! Thanks again Steph!
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Polini Langi
24/01/21
Steph's course was concise, delivered in a professional manner and littered with anecdotes and her experiences as an A&E nurse and On Set film nurse. I wouldn't go anywhere else for my First Aid Training than to someone who has worked on the front lines. Top tutor and course, thanks Steph. Dan
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Daniel Gibling
24/01/21
I learnt a huge amount about first aid and how to help people in potential future medical incidents. This course will be really useful for my job and general life experience. There was food and drink provided throughout the day. Great value for money!
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Molly Bradbrook
24/01/21
Great first aid course from an experienced instructor, highly recommend.Instructor had years of experience actually using the various methods of first aid in a hospital
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Allied Hygiene
25/12/20
Steph combined a friendly, relaxed atmosphere with an extremely professional course. She is highly knowledgeable and added a great deal to the 'standard' training. I would highly recommend and will definitely be doing her refresher courses.
Samantha Fields Avatar
Samantha Fields
25/12/20
We thought we would do a first aid course for our company and chose ICE First Aid Training - 'So glad we did'.. Really interesting and feel we are all feel able to cope with emergency situations that may arise in life. Steph was a great trainer and made it easy and not at all scary. everyone should do this...
Giles Christopher Avatar
Giles Christopher
25/12/20
Steph was so welcoming, couldn’t feel more comfortable in her presence even with COVID regulations in place. The way she taught the course was insightful and her own experiences made everything easy to understand, never a boring moment. I wouldn’t even think about going anywhere else for future training and would recommend her without question to anyone looking for first aid training.
Florence Green Avatar
Florence Green
25/12/20
The course with Steph was excellent, from the moment I made contact, the day itself and the follow up. As an A&E qualified nurse, Steph brings her own life experiences to the day, and with such a nice small group the training was discussion based and interactive, creating an excellent learning environment. The whole day is excellent value for money, with a lovely lunch spread included.
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carly dollman
25/12/20
Fantastic course.Stephanie is an absolute star.Extremely knowledgeable and helpful.Kind, honest and makes learning fun.It's been an absolute pleasure and I would highly recommend anyone looking to take a first aid course to make this the only place to go.I will certainly be looking to sign up for some more courses.I cannot recommend highly enough.A massive thankyou Stephanie from myself and Jay on a fun and informative course.Hopefully see you again soon!
Mind Field Avatar
Mind Field
24/01/20
My work requires me to renew CPR every year. I have just finished my 3rd training with Stephanie and she is the only person I would consider going to. Not only is she incredibly knowledgeable with her medical background, but also a lovely, warm, caring person who makes the whole experience enjoyable and confidence-boosting. Highly recommended. Thanks Steph!
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Vicky Arundel
24/01/20
I did a First Aid at Work course today with Steph at ICE First Aid and feel compelled to review! It was a really informative day as well as being relaxed, friendly and fun, what better way to learn. Excellent course structure, a mix of practical and theory. Kept my attention throughout and came away feeling much more confident. Would definitely recommend.
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Hels T
09/01/20
I highly recommend Stephanie Brenner, I feel confident with the first aid she taught me, the course was extremely engaging & her calm & friendly manner made it very enjoyable. She also makes a really good cup of tea 😊
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amelia mullooly
09/01/20
Stephanie is so warm and welcoming. She made it a very safe place to learn with no judgements at silly questions and thanks to her background as a nurse she was able to give very clear and concise answers. What I thought would be a very daunting experience soon became surprisingly fun and interesting. Would definitely recommend her to anyone wishing to pursue this course.
Lara Collinge Avatar
Lara Collinge
25/12/19
Myself and a fellow work colleague had First Aid training with Stephanie Brenner on Saturday 17th August. Training was first class, very knowledgeable and made you feel at ease. I highly recommend using ICE first training and Stephanie to learn First Aid. Thank you for your support and help Stephanie. Best wishes, Stephen O’Connell.
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Stephen O'Connell
25/12/19
I recently completed a first aid course with Steph and was thoroughly impressed. Steph is an incredible teacher who went well beyond the essentials of first aid, managing to keep the entire day both interesting and relevant to my profession. I would recommend this course without hesitation, and I am looking forward to needing to renew my certificate!
Ali Avatar
Ali
25/12/19
Amazing course, Steph is brilliant!
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Alex Tawney
25/12/19
Really enjoyed my day training with Steph who is lovely and makes you feel inspired to have confidence in your ability.Would really recommend Steph for all first aid training.
Amelia Avatar
Amelia
25/12/19
Great course and Steph was lovely. Would 100% recommend.
Miles Dickinson Avatar
Miles Dickinson
25/12/19
Stephanie was fantastic - I can't recommend her enough.
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kristie holloway
25/12/19
Steph was absolutely fab!!!! The course was made fun and enjoyable, I came away feeling very confident about first aid as well as learning so much more. If you’re looking to do first aid this is the place to go, she really is an amazing lady 🙂 thank you again Steph!!!
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Nicola Elson
07/02/19
I did the Emergency First Aid at Work at the start of October and couldn’t recommend Steph enough. She has a lot of experience and was happy to ensure everyone was comfortable and confident with all of the techniques.
Lorelei Norman Avatar
Lorelei Norman
07/02/19
This was my first civilian first aid course after leaving the Police Force and I can not recommend Steph enough. She was all you want and need from an instructor and being an ex nurse actually has experience in what she is talking about! I will never go anywhere else.
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NuLiFit
07/02/19
Excellent course - highly recommended
Sean Moran Avatar
Sean Moran
07/02/19
Stef is a very knowlageable and friendly teacher. The content of her class was very useful. I thoroughly recommend her to all!
Marie-Christine Hallé Avatar
Marie-Christine Hallé
24/01/19
I thoroughly recommend Steph. A lovely lady and a very knowledgeable trainer.
Jason Skinner Avatar
Jason Skinner
09/01/19
What can I say that is positive enough? Steph was a brilliant teacher and having years of experience in the medical profession is in a perfect place to be a trainer! She helps you to not only learn first aid, but also to understand what is going on which helps to make the lessons more interesting and memorable.I would highly recommend ICE First Aid Training for anybody that wants to learn First Aid.
Matthew Clubley Avatar
Matthew Clubley
25/12/18
Very intuitive, learnt a lot from the three days. Very interesting and quite fun!
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Kimberly Mullany
25/12/18
Excellent and informative course. The teaching style allowed us to discuss real life situations and scenarios and how to deal with them.Highly recommended.
Dan Edwards Avatar
Dan Edwards
25/12/18
We have just completed our First Aid at Work Level 3 with Stephanie for the second time, first doing the course 3 years ago and now refreshing and training up new members of the team. We will definitely be using Stephanie again and would highly recommend her. She made the 3 days an enjoyable experience whilst being informative and knowledgeable about all parts of the course.
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Christie-Eden Benford
25/12/18
Great, as part of my refreshers course. Learned a lot from Stephanie. I highly recommend her.
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Wheelock Sports Coaching
25/12/18
Love the way Stephanie delivery the course, she is the best, nice place, friendly and professional, I actually came out feelings sure that I have learned something and confident that I can delivery a first Aid. I highly recommend Stephanie Brenner as the best instructor
Lorena Masis Avatar
Lorena Masis
25/12/18
Wonderful course. Can't recommend Steph highly enough
Marcus Griffiths Avatar
Marcus Griffiths
25/12/18
What s lovely lady and very professional and informative tutor . Highly recommended!
Susan Claire Avatar
Susan Claire
25/12/18
Had my first aid training today with a lovely lady called Stephanie. This is the first time I have my training in someone's house and I have to say it was so much better than a classroom based training. There is not so many people and I felt comfortable and relaxed and found it quite enjoyable. I will definitely be booking with Stephanie again and would highly recommend her.
Lorraine Beauchamp Avatar
Lorraine Beauchamp
25/12/18
Great training from a fully qualified nurse.Easy to follow course content, left feeling happy with my knowledge.
Jim Banks Avatar
Jim Banks
25/12/17
After searching around and looking at a number of First Aid courses, I attended a day course with Stephanie at ICE First Aid Training. I was not disappointed, this is a very professional, relaxed and informative day, and was complimented by her considerable experience in nursing and A&E. I have no hesitation in recommending Stephanie.
Martin Leach Avatar
Martin Leach
25/12/17

 

Having been messed around by a well-known provider, In desperation, I went searching for an alternative and found Ice First Aid and asked Stephanie to provide our First Aid Training for Sports Coaches. She was so helpful, listened to what I needed and she made it really easy to book and organise. Stephanie arrived in good time for the training, with biscuits! The course was interesting and Stephanie made it an enjoyable experience for all those who attended. Steph’s experience as an A&E Nurse meant that she wasn’t only teaching the theory – she’s had first-hand experience. This is invaluable. Ice First Aid is now our ‘go to’ supplier for First Aid Training.

Lucy McNulty Club Welfare Officer, Molesey Boat Club, 27th November 2019

Steph is an excellent trainer, she is engaging and has fantastic subject knowledge. 

Reviewed on 25th September 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

I’m so glad I was able to meet Steph, I felt very welcomed into her home the second I arrived. When going through the course i was happy because all the information was being taken in and if I did not understand something she was explain it to me again until I did. All in all very happy with it and would recommend s Steph to anyone looking for first aid training. 

Reviewed on 15th Aug 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

I’m leaving the course with great enthusiasm following Stephanie’s inspiring knowledge and delivery. I feel confident that if a situation arose I would be able to potentially save a life. Great course, would recommend.

Joe Mullvihill, 12th June 2017

Amazing. Very interesting, fun and informative. I learnt much more than I expected and Steph was very patient and made sure we had a good handle on everything.

Clare Box, 12th June 2017

Steph provides a great course in a lovely environment. I thoroughly enjoyed my day, Steph kept me engaged and interested throughout the course. I felt I learnt more than I expected too and I will only be going back to Steph for any future courses.

Reviewed on 9th June 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

My first aid training was amazing and Steph was great! I would highly recommend attending any course with Steph 🙂 

Reviewed on 7th June 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Loved the course, such a great way to learn. Relaxed atmosphere, very interactive and not boring. I learnt more than I expected. Will recommend to everyone.

Jaymie Andrews, 6th June 2017

Steph is fantastic! I would recommend Steph as a tutor to anyone thinking of doing a first aid course. Atmosphere great.

Sonya Hayashi, 6th June 2017

Was one of the best first aid course that I have been on Stephanie was very helpful and she explained everything so well was pleased with the course and the location was just amazing I enjoyed the day she was very polite.

Reviewed on 16th May 2017 for Paediatric (Blended DAY 2) 12 Hour Infant / Child First Aid Level 3 (VTQ) - PFA course

Stephanie is brilliant and I would definitely recommend her training! She really knows what she is talking about with her years of experience as an A and E nurse. There was the perfect level of detail and I was able to ask any questions I needed.

Reviewed on 14th April 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Much better than St John’s training courses and cheaper! Steph was great. Much more interesting and easier to learn from someone with so much experience.

Reviewed on 30th March 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Steph was friendly, knowledgeable and very engaging. Really enjoyed the course and was happy to be in the company of somebody so experienced.

Reviewed on 30th March 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Stephanie is a fantastic instructor. Her nursing background and friendly, down to earth personality really put me at ease. I had a previous bad experience on a first aid course but from the moment I booked onto the course, Stephanie was so encouraging and kind. She has really boosted my confidence in first aid and would highly recommend her. Thank you! 

Reviewed on 15th March 2017 for Paediatric (Blended DAY 2) 12 Hour Infant / Child First Aid Level 3 (VTQ) - PFA course

Best training session so far! Really appreciated the new information I received as well as the information that needed some refreshing. Thanks Stef 🙂

Reviewed on 22nd February 2017 for AED course

Stephanie is an excellent first aid instructor. Her background in nursing and healthcare management gives her an incredible a depth of understanding that I felt I really benefitted from. She took the time to really break down and explain things so we really understood the reasons behind the first aid procedures. I’m very pleased with the standard of training I received and know that it will greatly assist me in my new role as a theatre school principal.

Reviewed on 14 Oct 2015 for Paediatric (Blended Day 2) 12 Hour Infant/Child First Aid Level 3 course.

By far the best first aid course I have attended. Very approachable and made you feel at ease when asking questions. Will certainly only use Steph moving forwards.

Reviewed on 24 Aug 2014 for Level 2 Award in Paediatric First Aid (QCF) course

Stephanie was great, I wouldn’t hesitate to recommend her to anyone. I fully enjoyed taking this course.

Reviewed on 08 Jul 2014 for Level 2 Award in Emergency First Aid at Work (QCF) course

On behalf of our company, I booked for two members of staff to attend a one day course with Ice First Aid Training. I selected this service provider due to the trainer’s extensive medical and nursing background that gave them the edge on other service providers.

The day was extremely well organised, and the training and course material were excellent. Our staff commented on Stephanie Brenner’s professionalism in teaching the course, and they found the day extremely informative, constructive and enjoyable. We can not recommend Ice First Aid Training highly enough especially as the course was excellent value for money – we will have no hesitation in using them on all such future training.

Sarah Cole, Legal & Quality Manager Universal Commercial Relocation Ltd

By far the best first aid course I have attended. Very approachable and made you feel at ease when asking questions. Will certainly only use Steph moving forwards.

Reviewed on 24 Aug 2014 for Level 2 Award in Paediatric First Aid (QCF) course

Stephanie has a great practical approach to training, which gives you confidence in what you have learned. Thoroughly recommend!

Reviewed on 02 July 2014 for Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation course

My training day with Stephanie was wonderful. She was so interesting and inspiring. I really felt I had learnt a lot and have come out the other end as a confident first aider! She does a wonderful job and I would 100% recommended her to anyone who is looking for first aid training. Thanks Stephanie!

Reviewed on 28 Sep 2015 for Paediatric (Blended Day 2) 12 Hour Infant/Child First Aid Level 3 course

Stephanie delivered the training in a very professional but relaxed way, she went through things that I wasn’t clear about. I thoroughly enjoyed the training and would highly recommend Stephanie to anyone looking for first aid training as I will definitely be using her services again.

Reviewed on 06 Jan 2015 for Paediatric (Blended DAY 2) 12 Hour Infant / Child First Aid Level 3 course

Steph was an excellent instructor and I thoroughly enjoyed the course. The course was interesting and far better than any I have attended in the past.

Reviewed on 09 Dec 2014 for Level 3 Award in First Aid at Work (QCF) course

Learnt a lot during a course. Feel much more confident after this course than just after online as a first aider.

Reviewed on 24 Sep 2014 for Level 3 Award in Paediatric First Aid (QCF) course

Learnt a lot during a course. Feel much more confident after this course than just after online as a first aider.

Reviewed on 24 Sep 2014 for Level 3 Award in Paediatric First Aid (QCF) course

Brilliant and professional teacher, a Joy to be taught by someone so professional knowledgeable and passionate. Thank you Stephanie Brenner. 😉

Reviewed on 17 Jul 2014 for CPR/BLS course

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