07770 465070 info@icefirstaid.co.uk


Don’t just take our word for it, see what our customers say…

Steph was excellent, very easy to understand and the training was brilliant, we had a small group and she made us all feel really at ease. Her expert knowledge is amazing and I learnt so much. Thanks again Steph

Chad Newbould Avatar
Chad Newbould

Nurse Stephanie Brenner, the director of Ice First Aid Training is a total delight! Thorough, thoughtful and a great teacher, who loves what she does. I would highly recommend her training.First Aid training isn’t an easy subject - it is all about preventing death after all - but Stephanie knows how to make the day as fun as it can possibly be, whilst being informative and detail oriented.

Mariana Conde Grant Avatar
Mariana Conde Grant

Steph is a great tutor and brings knowledge from years in the medical profession. The course was well run and informative but with a relaxed atmosphere where we all shared experiences and asked questions. Lunch was provided and home baked by Steph herself!!!

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Smithy Personal Training

Absolutely loved my time with Steph. Such a knowledgeable instructor who made learning clear and fun. Excellent facilities and a wonderful atmosphere. Would highly recommend this!

Tammy Brown Avatar
Tammy Brown

Absolutely fantastic training from an A&E veteran. I learnt more that I expected, had all my questions answered, and even a nice lunch provided! 10/10

Bobby KIrke Avatar
Bobby KIrke

Learnt so much about First Aid and Steph is an excellent instructor, communicating and explaining things well. Her experience in Nursing is also invaluable.

Nirpal Virdee Avatar
Nirpal Virdee

Did a course through work with Stephanie. Her extra insight from her years in A&E made it really interesting, and helped us understand the reasons behind everything. I gained a lot of confidence, and enjoyed her anecdotes and her inclusive, warm delivery.

Sue Wallman Avatar
Sue Wallman

Steph struck the perfect balance between having a sense of humour making everyone feel comfortable and concentrating on the salient points lending to effective first aid training 🙂

Thomas Walsh Avatar
Thomas Walsh

Excellent training in home of trainer a warm welcome and extremely enligtening even though i have done many first aid courses before this was by far the best!

Motivair Compressors Avatar
Motivair Compressors

Steph's course was concise, delivered in a professional manner and littered with anecdotes and her experiences as an A&E nurse and On Set film nurse. I wouldn't go anywhere else for my First Aid Training than to someone who has worked on the front lines. Top tutor and course, thanks Steph. Dan

Daniel Gibling Avatar
Daniel Gibling

The best first aid course I've attended and would highly recommend! Steph, having been a nurse with decades of experience, brought so much passion. I learnt a great deal more than previous courses due to the personal approach. Home style lunch, with proper tea, coffee and cookies were a bonus! Thanks again Steph!

Polini Langi Avatar
Polini Langi

I learnt a huge amount about first aid and how to help people in potential future medical incidents. This course will be really useful for my job and general life experience. There was food and drink provided throughout the day. Great value for money!

Molly Bradbrook Avatar
Molly Bradbrook

The course with Steph was excellent, from the moment I made contact, the day itself and the follow up. As an A&E qualified nurse, Steph brings her own life experiences to the day, and with such a nice small group the training was discussion based and interactive, creating an excellent learning environment. The whole day is excellent value for money, with a lovely lunch spread included.

carly dollman Avatar
carly dollman

Great first aid course from an experienced instructor, highly recommend.Instructor had years of experience actually using the various methods of first aid in a hospital

Allied Hygiene Avatar
Allied Hygiene

We thought we would do a first aid course for our company and chose ICE First Aid Training - 'So glad we did'.. Really interesting and feel we are all feel able to cope with emergency situations that may arise in life. Steph was a great trainer and made it easy and not at all scary. everyone should do this...

Giles Christopher Avatar
Giles Christopher

Steph combined a friendly, relaxed atmosphere with an extremely professional course. She is highly knowledgeable and added a great deal to the 'standard' training. I would highly recommend and will definitely be doing her refresher courses.

Samantha Fields Avatar
Samantha Fields

Steph was so welcoming, couldn’t feel more comfortable in her presence even with COVID regulations in place. The way she taught the course was insightful and her own experiences made everything easy to understand, never a boring moment. I wouldn’t even think about going anywhere else for future training and would recommend her without question to anyone looking for first aid training.

Florence Green Avatar
Florence Green

Fantastic course.Stephanie is an absolute star.Extremely knowledgeable and helpful.Kind, honest and makes learning fun.It's been an absolute pleasure and I would highly recommend anyone looking to take a first aid course to make this the only place to go.I will certainly be looking to sign up for some more courses.I cannot recommend highly enough.A massive thankyou Stephanie from myself and Jay on a fun and informative course.Hopefully see you again soon!

Mind Field Avatar
Mind Field

My work requires me to renew CPR every year. I have just finished my 3rd training with Stephanie and she is the only person I would consider going to. Not only is she incredibly knowledgeable with her medical background, but also a lovely, warm, caring person who makes the whole experience enjoyable and confidence-boosting. Highly recommended. Thanks Steph!

Vicky Arundel Avatar
Vicky Arundel

I did a First Aid at Work course today with Steph at ICE First Aid and feel compelled to review! It was a really informative day as well as being relaxed, friendly and fun, what better way to learn. Excellent course structure, a mix of practical and theory. Kept my attention throughout and came away feeling much more confident. Would definitely recommend.

Hels T Avatar
Hels T

I highly recommend Stephanie Brenner, I feel confident with the first aid she taught me, the course was extremely engaging & her calm & friendly manner made it very enjoyable. She also makes a really good cup of tea 😊

amelia mullooly Avatar
amelia mullooly

Stephanie is so warm and welcoming. She made it a very safe place to learn with no judgements at silly questions and thanks to her background as a nurse she was able to give very clear and concise answers. What I thought would be a very daunting experience soon became surprisingly fun and interesting. Would definitely recommend her to anyone wishing to pursue this course.

Lara Collinge Avatar
Lara Collinge

Myself and a fellow work colleague had First Aid training with Stephanie Brenner on Saturday 17th August. Training was first class, very knowledgeable and made you feel at ease. I highly recommend using ICE first training and Stephanie to learn First Aid. Thank you for your support and help Stephanie. Best wishes, Stephen O’Connell.

Stephen O'Connell Avatar
Stephen O'Connell

I recently completed a first aid course with Steph and was thoroughly impressed. Steph is an incredible teacher who went well beyond the essentials of first aid, managing to keep the entire day both interesting and relevant to my profession. I would recommend this course without hesitation, and I am looking forward to needing to renew my certificate!

Ali Avatar

Amazing course, Steph is brilliant!

Alex Tawney Avatar
Alex Tawney

Really enjoyed my day training with Steph who is lovely and makes you feel inspired to have confidence in your ability.Would really recommend Steph for all first aid training.

Amelia Avatar

Great course and Steph was lovely. Would 100% recommend.

Miles Dickinson Avatar
Miles Dickinson

Stephanie was fantastic - I can't recommend her enough.

kristie holloway Avatar
kristie holloway

Steph was absolutely fab!!!! The course was made fun and enjoyable, I came away feeling very confident about first aid as well as learning so much more. If you’re looking to do first aid this is the place to go, she really is an amazing lady 🙂 thank you again Steph!!!

Nicola Elson Avatar
Nicola Elson

This was my first civilian first aid course after leaving the Police Force and I can not recommend Steph enough. She was all you want and need from an instructor and being an ex nurse actually has experience in what she is talking about! I will never go anywhere else.

NuLiFit Avatar

I did the Emergency First Aid at Work at the start of October and couldn’t recommend Steph enough. She has a lot of experience and was happy to ensure everyone was comfortable and confident with all of the techniques.

Lorelei Norman Avatar
Lorelei Norman

Excellent course - highly recommended

Sean Moran Avatar
Sean Moran

Stef is a very knowlageable and friendly teacher. The content of her class was very useful. I thoroughly recommend her to all!

Marie-Christine Hallé Avatar
Marie-Christine Hallé

I thoroughly recommend Steph. A lovely lady and a very knowledgeable trainer.

Jason Skinner Avatar
Jason Skinner

What can I say that is positive enough? Steph was a brilliant teacher and having years of experience in the medical profession is in a perfect place to be a trainer! She helps you to not only learn first aid, but also to understand what is going on which helps to make the lessons more interesting and memorable.I would highly recommend ICE First Aid Training for anybody that wants to learn First Aid.

Matthew Clubley Avatar
Matthew Clubley

Had my first aid training today with a lovely lady called Stephanie. This is the first time I have my training in someone's house and I have to say it was so much better than a classroom based training. There is not so many people and I felt comfortable and relaxed and found it quite enjoyable. I will definitely be booking with Stephanie again and would highly recommend her.

Lorraine Beauchamp Avatar
Lorraine Beauchamp

What s lovely lady and very professional and informative tutor . Highly recommended!

Susan Claire Avatar
Susan Claire

Wonderful course. Can't recommend Steph highly enough

Marcus Griffiths Avatar
Marcus Griffiths

Love the way Stephanie delivery the course, she is the best, nice place, friendly and professional, I actually came out feelings sure that I have learned something and confident that I can delivery a first Aid. I highly recommend Stephanie Brenner as the best instructor

Lorena Masis Avatar
Lorena Masis

Great, as part of my refreshers course. Learned a lot from Stephanie. I highly recommend her.

Wheelock Sports Coaching Avatar
Wheelock Sports Coaching

We have just completed our First Aid at Work Level 3 with Stephanie for the second time, first doing the course 3 years ago and now refreshing and training up new members of the team. We will definitely be using Stephanie again and would highly recommend her. She made the 3 days an enjoyable experience whilst being informative and knowledgeable about all parts of the course.

Christie-Eden Benford Avatar
Christie-Eden Benford

Excellent and informative course. The teaching style allowed us to discuss real life situations and scenarios and how to deal with them.Highly recommended.

Dan Edwards Avatar
Dan Edwards

Very intuitive, learnt a lot from the three days. Very interesting and quite fun!

Kimberly Mullany Avatar
Kimberly Mullany

After searching around and looking at a number of First Aid courses, I attended a day course with Stephanie at ICE First Aid Training. I was not disappointed, this is a very professional, relaxed and informative day, and was complimented by her considerable experience in nursing and A&E. I have no hesitation in recommending Stephanie.

Martin Leach Avatar
Martin Leach

Great training from a fully qualified nurse.Easy to follow course content, left feeling happy with my knowledge.

Jim Banks Avatar
Jim Banks


Having been messed around by a well-known provider, In desperation, I went searching for an alternative and found Ice First Aid and asked Stephanie to provide our First Aid Training for Sports Coaches. She was so helpful, listened to what I needed and she made it really easy to book and organise. Stephanie arrived in good time for the training, with biscuits! The course was interesting and Stephanie made it an enjoyable experience for all those who attended. Steph’s experience as an A&E Nurse meant that she wasn’t only teaching the theory – she’s had first-hand experience. This is invaluable. Ice First Aid is now our ‘go to’ supplier for First Aid Training.

Lucy McNulty Club Welfare Officer, Molesey Boat Club, 27th November 2019

Steph is an excellent trainer, she is engaging and has fantastic subject knowledge. 

Reviewed on 25th September 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

I’m so glad I was able to meet Steph, I felt very welcomed into her home the second I arrived. When going through the course i was happy because all the information was being taken in and if I did not understand something she was explain it to me again until I did. All in all very happy with it and would recommend s Steph to anyone looking for first aid training. 

Reviewed on 15th Aug 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

I’m leaving the course with great enthusiasm following Stephanie’s inspiring knowledge and delivery. I feel confident that if a situation arose I would be able to potentially save a life. Great course, would recommend.

Joe Mullvihill, 12th June 2017

Amazing. Very interesting, fun and informative. I learnt much more than I expected and Steph was very patient and made sure we had a good handle on everything.

Clare Box, 12th June 2017

Steph provides a great course in a lovely environment. I thoroughly enjoyed my day, Steph kept me engaged and interested throughout the course. I felt I learnt more than I expected too and I will only be going back to Steph for any future courses.

Reviewed on 9th June 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

My first aid training was amazing and Steph was great! I would highly recommend attending any course with Steph 🙂 

Reviewed on 7th June 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Loved the course, such a great way to learn. Relaxed atmosphere, very interactive and not boring. I learnt more than I expected. Will recommend to everyone.

Jaymie Andrews, 6th June 2017

Steph is fantastic! I would recommend Steph as a tutor to anyone thinking of doing a first aid course. Atmosphere great.

Sonya Hayashi, 6th June 2017

Was one of the best first aid course that I have been on Stephanie was very helpful and she explained everything so well was pleased with the course and the location was just amazing I enjoyed the day she was very polite.

Reviewed on 16th May 2017 for Paediatric (Blended DAY 2) 12 Hour Infant / Child First Aid Level 3 (VTQ) - PFA course

Stephanie is brilliant and I would definitely recommend her training! She really knows what she is talking about with her years of experience as an A and E nurse. There was the perfect level of detail and I was able to ask any questions I needed.

Reviewed on 14th April 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Much better than St John’s training courses and cheaper! Steph was great. Much more interesting and easier to learn from someone with so much experience.

Reviewed on 30th March 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Steph was friendly, knowledgeable and very engaging. Really enjoyed the course and was happy to be in the company of somebody so experienced.

Reviewed on 30th March 2017 for Emergency First Aid at Work Level 3 (VTQ) - EFAW course

Stephanie is a fantastic instructor. Her nursing background and friendly, down to earth personality really put me at ease. I had a previous bad experience on a first aid course but from the moment I booked onto the course, Stephanie was so encouraging and kind. She has really boosted my confidence in first aid and would highly recommend her. Thank you! 

Reviewed on 15th March 2017 for Paediatric (Blended DAY 2) 12 Hour Infant / Child First Aid Level 3 (VTQ) - PFA course

Best training session so far! Really appreciated the new information I received as well as the information that needed some refreshing. Thanks Stef 🙂

Reviewed on 22nd February 2017 for AED course

Stephanie is an excellent first aid instructor. Her background in nursing and healthcare management gives her an incredible a depth of understanding that I felt I really benefitted from. She took the time to really break down and explain things so we really understood the reasons behind the first aid procedures. I’m very pleased with the standard of training I received and know that it will greatly assist me in my new role as a theatre school principal.

Reviewed on 14 Oct 2015 for Paediatric (Blended Day 2) 12 Hour Infant/Child First Aid Level 3 course.

By far the best first aid course I have attended. Very approachable and made you feel at ease when asking questions. Will certainly only use Steph moving forwards.

Reviewed on 24 Aug 2014 for Level 2 Award in Paediatric First Aid (QCF) course

Stephanie was great, I wouldn’t hesitate to recommend her to anyone. I fully enjoyed taking this course.

Reviewed on 08 Jul 2014 for Level 2 Award in Emergency First Aid at Work (QCF) course

On behalf of our company, I booked for two members of staff to attend a one day course with Ice First Aid Training. I selected this service provider due to the trainer’s extensive medical and nursing background that gave them the edge on other service providers.

The day was extremely well organised, and the training and course material were excellent. Our staff commented on Stephanie Brenner’s professionalism in teaching the course, and they found the day extremely informative, constructive and enjoyable. We can not recommend Ice First Aid Training highly enough especially as the course was excellent value for money – we will have no hesitation in using them on all such future training.

Sarah Cole, Legal & Quality Manager Universal Commercial Relocation Ltd

By far the best first aid course I have attended. Very approachable and made you feel at ease when asking questions. Will certainly only use Steph moving forwards.

Reviewed on 24 Aug 2014 for Level 2 Award in Paediatric First Aid (QCF) course

Stephanie has a great practical approach to training, which gives you confidence in what you have learned. Thoroughly recommend!

Reviewed on 02 July 2014 for Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation course

My training day with Stephanie was wonderful. She was so interesting and inspiring. I really felt I had learnt a lot and have come out the other end as a confident first aider! She does a wonderful job and I would 100% recommended her to anyone who is looking for first aid training. Thanks Stephanie!

Reviewed on 28 Sep 2015 for Paediatric (Blended Day 2) 12 Hour Infant/Child First Aid Level 3 course

Stephanie delivered the training in a very professional but relaxed way, she went through things that I wasn’t clear about. I thoroughly enjoyed the training and would highly recommend Stephanie to anyone looking for first aid training as I will definitely be using her services again.

Reviewed on 06 Jan 2015 for Paediatric (Blended DAY 2) 12 Hour Infant / Child First Aid Level 3 course

Steph was an excellent instructor and I thoroughly enjoyed the course. The course was interesting and far better than any I have attended in the past.

Reviewed on 09 Dec 2014 for Level 3 Award in First Aid at Work (QCF) course

Learnt a lot during a course. Feel much more confident after this course than just after online as a first aider.

Reviewed on 24 Sep 2014 for Level 3 Award in Paediatric First Aid (QCF) course

Learnt a lot during a course. Feel much more confident after this course than just after online as a first aider.

Reviewed on 24 Sep 2014 for Level 3 Award in Paediatric First Aid (QCF) course

Brilliant and professional teacher, a Joy to be taught by someone so professional knowledgeable and passionate. Thank you Stephanie Brenner. 😉

Reviewed on 17 Jul 2014 for CPR/BLS course


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